Posts

Common Shared Services

  Before we start allocating funds and preparing to deliver our programs, we need to have a conversation about administration versus program delivery costs. While I appreciate the fact donors want their funds allocated to boots on the ground service delivery, there are costs to get there, and everyone needs to pay their fair share.   The first thing we need to do is clearly establish the difference between ‘program delivery’ costs and ‘administrative’ as many providers and funders battle over the fine line between the two. Believe me when I tell you, the line is fine.   An extreme view is ‘all costs are program related.’ Why do I say this? Simple, all costs occur for no other reason than delivering the program; for example, human resources personnel recruit, select, train, and pay staff who deliver the program, and if not for the program, neither the staff nor the human resources officer would exist. Accounting personnel collect contract payments, service fees, and do...

Defined Benefit Pension Plans are a thing of the past

Can you imagine turning down a job because they have a pension plan? Recently I was working on the annual contributor report for a Defined Benefit Pension Plan. While the corporate world has traded these in favour of Defined Contribution Pension Plans to no longer deal with the headache and liability, there are many reasons why employees should want conversion as well. For those who are unsure of the difference: Defined contribution plans are where the employee and employer each make a contribution to a plan such as a Registered Retirement Savings Plan (RRSP) in Canada. The contribution is defined, for example 9% : 9 % of your salary, it is your fund to manage as you wish and is yours regardless of where you work. A Defined Benefit plan is similar in that you each contribute a portion, but the plan belongs to the employer, the terms dictate what your payment will be when you retire which is typically calculated based on age and years of service; these typically work fine when you stay ...

Not-for-profit working for government

This is not the days of old, and you are not the King’s Men; you exist to serve the public, the public does not exist to serve you.’   An area requiring a major overhaul in the not-for-profit sector is the relationship with funders, in particular for programs sponsored by government entities at the various levels. Not only are not-for-profit organizations treated as subordinate extensions of the government body they perform services on behalf of, but the demands imposed by funders are overwhelming thereby eroding the ability for effective service delivery.     In December 2006, the Treasury Board of the Government of Canada issued an independent report called: From Red Tape to Clear Results - The Report of the Independent Blue Ribbon Panel on Grant and Contribution Programs. In summary, government departments were making it far too complicated for not-for-profit organizations to deliver services, and these departments were to back off so more could be spent on service del...

Substance over Form

There are many forms of business agreements each having their own intention and legal consequences; however, these titles are often used incorrectly, and users do not realize this until it becomes a problem. Take note the following information is general where jurisdictional nuances may apply; with this I encourage readers to seek legal counsel on what applies to them and their situation. When dealing with government or other nonprofit entities, you will normally be funded through either a Service Contract, or Contribution Agreement including Grants, Loans, and Subsidies. Take caution in although there is a great deal of literature regarding the differentiation between the terms which also varies by jurisdiction, you will find situations where an arrangement is called one thing where according to literature you have read, it more closely resembles another.    Throughout your nonprofit and public service careers, you will also find other nomenclature such as Memorandum of Agree...

Serving the public is a business

  The nonprofit and public service sectors are often misunderstood when it comes to their place in the business world and the transferability of the skills of those who work in the industry. When most people think of the term ‘business’ they associate it with buying, making, or doing something with the intention of selling it and turning a profit which they will either reinvest into another earning endeavor, or spend on either a life sustaining need, or a frivolous want. Businesses normally require an investor of sorts who uses either their own money or that of others, to purchase the necessary infrastructure and materials, and hope it ends well otherwise they are in trouble. However, there is another type of business which although does not include an investor who aims to earn a profit, still participates in making or doing something, the activities of which have financial implications. This is the nonprofit and public sector.  So, why do I consider nonprofit a ‘business?’ Si...

Admin Allocation - 10% is a Myth

This week I am revisiting how Administrative Costs are allocated to the various programs of a nonprofit organization, and this is where the science versus art of accounting collide. Most program funders articulate a maximum percentage for administrative services typically at 10%. What can vary is what they consider as Administration versus Program Delivery. For example some will consider Information Technology as administrative costs where others consider it program delivery. Liability Insurance is another example. Some will allow 12% versus 10% but consider certain costs to be included in administration where others consider the same as program costs. Then there is accommodation costs: some are power users of office, service, and reception space, where others are not. This leads me to accounting school where we covered what are called Cost Drivers. Cost Drivers are factors which drive costs: for example square feet may drive janitorial cost where cubic feet may drive heating costs. Nu...

Leadership 101 - What does ‘Accountability’ really mean?

We often throw around words like responsibly, accountability, and answerability; however, many do not really know what these words mean therefore use them in the wrong context.  First of all, responsibility refers to performing a task, while accountability refers to the result. As an example, the First Officer of a ship may be responsible to steer the craft in the right direction, but the Captain who is sleeping in her quarters is still accountable when the ship is ran aground. It is said you can delegate responsibility, but cannot delegate accountability.    In the above example as the Captain cannot be awake on the bridge for days on end, it stands to reason she passed on responsibility to the First Officer but did not have the luxury of absolving herself of accountability.  Then there is the term answerability, which means you must be prepared to answer why something happened as it did, but often no real accountability exists. All this said, neither accountability...